Troubleshooting
Calm, structured investigation across user issues, systems, and repeatable technical problems.
Support Engineer / Developer-minded problem solver
Reliable support, practical automation, cleaner workflows.
I am Luis Luna, known online as kill_samurai. I work at the intersection of customer support, troubleshooting, scripting, and everyday tools that make technical work easier to run.
What I bring
Support experience with engineering instincts.
Automation
Small scripts and workflows that remove repetitive steps from setup, reporting, tracking, and notifications.
Technical communication
Clear handoffs, practical documentation, and support language that helps people understand what is happening.
Licenses and certifications
Verified learning across support, software, and web fundamentals.
Anthropic Courses
Claude 101
AI fundamentals and applied use of Claude.
IBM / CourseraIntroduction to Software Engineering
Software engineering concepts, roles, and development practices.
IBM / CourseraGetting Started with Git and GitHub
Version control fundamentals and GitHub workflow basics.
IBM / CourseraIntroduction to HTML, CSS, and JavaScript
Core front-end building blocks for static web projects.
freeCodeCampResponsive Web Design
Accessible, responsive HTML and CSS page building.
CodecademyLearn Python 3
Python syntax, control flow, data structures, and scripting basics.
CodecademyIntroduction to Linux
Linux environment, shell utilities, permissions, and Bash basics.
Public GitHub work
Projects that show the pattern: make the tool useful.
New laptop setup
A shell-based setup repo for preparing work and personal laptops with repeatable install commands.
ZMK keyboard config
Public ZMK configuration work for keyboard firmware, including board and config structure.
Flight search
A Python flight search and notification app that uses spreadsheet data and a travel API to look for deals.
Price tracker
An Amazon price tracker experiment using Beautiful Soup to watch product pricing.
Weather page
A basic weather page that fetches OpenWeather API data and renders it into the page.
Speedtest complaint bot
Selenium-driven automation that runs a speed test and prepares an ISP complaint flow when results fall below a threshold.
Contact